managefish | Management

The Project Management Body of Knowledge (PMBoK) became an accepted standard (as established by the Project Management Institute) that is still widely used in many industries around the world. At a basic level, many of the methodologies advocated by PMBoK and Six Sigma have a great deal in common. Both seek to establish a sound plan; identify and communicate with stakeholders; conduct regular reviews; and manage schedule, cost, and resources. Six Sigma is not just another project management ...
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Changing consumer attitudes are driving Customer Relationship Management. Fuelled by Internet induced expectations and an even increasing mood of self reliance among customers, companies have to compete in an environment where communication, buying processes, data management, delivery and service are all-important in the battle for longterm, profitable relationships. Customers now require: - Control over the buying process (information, comparison, selection, easy to find, use and respond to) - ...
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Call accounting and tracking system helps County with cost allocation Los Angeles County's two-month search for a turnkey call accounting and tracking system to control telecom expenses in over 125 County locations ended in a contract with Telsoft Solutions to install MegaCall, a robust enterprise-level call-tracking system ideal for corporate telecom expense management. "The county of Los Angeles was seeking an in-house call accounting program to track and allocation costs for calls placed ...
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Recent studies have shown that industrial supervisors are working at less than 60 % of their potential. Basic management skills training is guaranteed to change all this and at such little cost Manager in context Most of my adult life has been spent working as a supervisor or manager on industrial projects throughout the world. As the years passed I have become more and more convinced that the supervisor is the most critical of all roles in industry. The supervisor controls the key ...
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